introduction

Information technology has affected all areas of our lives over the past few decades, great way to travel and tourism is one of the main beneficiaries. The introduction of computers since the early 60s, when the vacuum tube was the primary component of computer systems. This is very inefficient and error stage source and resulted in transistors soon replaced by integrated circuits. Now, advances in technology have enabled advanced integrated with animation and sound to integrate graphics in modern computers.

Tourism product is intangible is largely to get a lot of technology. Travel was considered at risk in the early days, mainly due to the fact that knowledge of the terrain, climate, culture and other destination was limited or unknown. Only men who seek adventure and new pastures ventured on these trips. With the advent of information technology in the travel industry, things have changed. Travel has become more enjoyable and comfortable. Modern day traveler has many options to choose from the Internet is the favorite refuge of potential passengers. Tourist attractions and scenic beauty often do not reflect the customers' attention, largely because not well marketed. He did it in the early days of the Internet does not support graphics, video, audio, and so on, so it may not be the marketing of tourism products in the network effectively. Now, things have changed dramatically with the introduction of protocols such as Transmission Control Protocol / Internet Protocol (TCP / IP) Protocol. This led to facilitate the transmission of graphic images, music, video and other networks with the speed and clarity. Thus, tourism has been marketed effectively online. This has led to a proliferation of travel and tourism websites.

There are a number of programs to meet the needs of the Hospitality and Tourism. Travel agents and tour operators, hotels, etc. using modern systems equipped with powerful applications that work on huge databases. The reception provided computerized elegance of modern office is largely paper. This led to the automation of office to respond efficiently and accuracy of the information. Armed with the right information is the strongest people in the modern era. Computer systems are used to extract information from large amounts of data stored in databases. Querying a database, either to inquire or book your ticket reservation is with the end user. The customer is king and rightly, has a number of options to choose from when embarking on a trip or get information about tourist attractions.

Former users make computer systems to be experts. Until the beginning of the operation of the system needed to operate the computer. Only then you can run the application. Now, with the systems and graphical user interface (GUI) and WYSIWYG (What You See Is What You Get) technology, even a layman or a child interface is capable of performing an access to a computer or the Internet. A person who does not know the local language rather have information on their fingers with the advent of the touch screen facilities. He introduced almost every bank ATM facilities (ATMs) to their workplaces to allow customers to access their accounts at any time of the day.

Scenario in Kerala simply the appearance of information technology and travel agencies using reservation systems and the development of government agencies and non-governmental sites. Office also set up the accounting process is also being computerized. The official website of Kerala Tourism has won numerous national and international as one of the best places in Tourism Awards worldwide. Institutes of education, such as the Institute of Tourism of Kerala and a study tour (San Cristobal) gave to education technology in the tourism sector, giving practical training for students in the global distribution systems (GDS) and applications. He Kerala Tourism Development Corporation (KTDC) also book fully computerized and tourists can easily be booked through the network. Hotels and connect their systems to the other world to create a link anywhere. Let us briefly examine the applications of information technology in the field of tourism.

GDS

Systems developed global distribution (GDS) in recent years has played an important role in making it possible to travel across the Internet. Use CRS (IRS) to store and retrieve transaction information and conduct related to travel. It was originally developed by the companies, but later extended to travel agents as a sales channel. CRS has expanded the role and the so-called global distribution systems has emerged. It is known that major CRS operations that book and sell tickets for multiple airlines and GDS. He chose many airlines to liquidate most of its assets to the global distribution systems because of the many systems that are now available to consumers through online portals for hotels and rental cars and other services tickets aircraft. A travel agent or travel itinerary can chalk with GDS, a global system that connects the airlines, hotels, travel agencies, car rental companies, cruise lines, and so on four main systems, global distribution, Amadeus, Galileo, Sabre and Worldspan. Amadeus has a market share of 31%, followed by SABRE with 30% market share, with 26% of Galileo and Worldspan, which represented 12% of the market.

SWM systems today have the following capabilities

Available and accessible to 99.9% of the time
Manage up to 17,000 messages per second during rush hour
Work to cut the edge of the enterprise systems architecture
Enjoy the response time for a split second
Able to book many transactions
You can make the trip until the last minute changes, and complex in all countries of the world international full paths
Automates the long and complex process of re-pricing of tickets when switching tracks tickets
Allows customers to send messages and faxes without leaving the system
Allows customers to compare prices and most convenient way to store availability to travel cheaply
It stores all data on tens of millions of passengers safely to customers for travel preferences wishing
On any given day can be found GDS
More than a billion combinations of rates
More than 95% availability in all regions of the world
Over 750 airlines
More than 50,000 hotel properties
More than 400 tour operators
Nearly 30,000 car rental
GDS reservation systems able
An airplane seats average round-trip
The hotel
Car rental
towers
flights
Bus tickets and rail
insurance
limousines
Theater events and attractions
Reservations restoration
route changes
International complex paths
E-ticketing
E-ticket or electronic ticket is the means by which a passenger or group of passengers can get their seats in a commercial airplane when you book online. This greatly reduces issusing procedures associated with a paper ticket, which consists of a number of copies. Benefit airlines and passengers of this type of ticket. The image of the ticket is stored on the computer that the customer can print and map directly if he or she does not carry the baggage. If there is a luggage after obtaining the approval of the passenger can board the plane. The customer may request a confirmation document is sent by mail, but is not necessary for the verification office. Confirmation number is assigned to the passengers and the flight number, date and place of departure and destination. By registering at the airport, the passenger simply provide a positive identification. Then the boarding passes are issued necessary, and passengers can check luggage and go through security to the boarding area.

The main advantage of electronic ticketing system is the fact that the cost of the reserve is reduced by eliminating the need for printing and mailing paper documents. Another advantage is that it eliminates the possibility that important documents are lost in the mail or sent to the wrong address. An estimated 25% of global passengers book their tickets online, which led to a boom in low-cost publications.

The Internet has provided a new economic environment for businesses. E-commerce is a growing sector and most of the companies involved in the tourism development of Internet services of their own, including traditional travel agents and tour operators and national tourist offices, airlines, hotels and accommodation providers and other companies car rental. This is known as the way of doing business as "e-tourism", or "e-business tourism. The main differences from traditional markets is the speed at which information can be sent, and the ease of access and the global minimum of the costs of starting a business online.

Property management systems

It also means the property management systems refers to systems that have been used worldwide to manage and control the various day to day and other procedures for the efficient management of large areas. Even in Kerala, and these systems are used in a wide range.

Basic tasks that can be PMS takes reservations, customer service and back-office operations and administrative functions. It is generally used to deal with PMS and accounting functions of the various departments of the hotel. This is in addition to being the center of all the interconnection with other systems of the hotel. Only a person who was cut from the rest of his colleagues while working on separate computers is not very useful. And therefore, a networked environment in which they can meet the needs of the server to the end user, which can be a server administrator or receptionist is provided. This is achieved by networking systems and resource sharing. The software can be developed to meet the needs of the hotel and may have front and rear. The front panel is the user through which data can be entered or information retrieval interface. This may be at the rear of the RDBMS, which functions as a store. You can use queries and reports for information retrieval. For example, if the client wants to know the details of expenses during the offseason, with a click of the mouse can be sufficient to recover the information.

Virtual reality systems

Virtual reality is a relatively new field that is associated with artificial intelligence and neural networks. Artificial intelligence is a field where technology has made great progress in recent years. Human beings are blessed with intelligence, ranging from the ability to remember things the invention of tools and make life more clearly. Needless to say, the human brain is an amazing device and the complex has not been surpassed even the fastest supercomputer. It is doubtful that such a thing to happen in the future. But the road to new tools and robots that help a man in a dangerous and complicated tasks open artificial intelligence.

Tourism also natural attractions, parks travel, man made, simulations etc. Singapore, Disneyland and other home to some of the most wonderful man thanks to the wonders of information technology and its applications. She especially parks and walks, with the recovery of fantasies and dinosaurs miles of tourist destinations.

virtual Tour

With the increasing need for network use, and tourism has entered a new era. It has gained popularity of virtual travel and tourism, if you want, you can use various tools, Internet and sit in the comfort of your office or home and take a virtual tour. Before there was no armchair travel that creators used to design the exhibition of articles and hearsay. But now travelogues has been simplified to only that there is a wealth of information on CDs and brochures and online.

There are travel agencies, even in the virtual network, which offers a tour of the exhibition and offers a wealth of information. Gone are the days when the tests used to transport passengers for a ride listed several cock and bull stories of supplying false information to the client. Virtual travelers more informed and many of them do not even need an introduction to the point that you plan to visit.

In addition to the virtual tour in the real world, virtual worlds are artificially low, waiting to be explored. These sites offer package is free for a week and you can download. After passing through this screen, the user can see the real stuff, and if you sign up online and pay for it. This is a trend that is gaining popularity rapidly. After all, globalization has shrunk the world and will not be long before new destinations in the world comes online.

Travel recommendation systems

Travel has become an integral part of the lives of human beings. The efforts have resulted in travel agencies and tour operators, as well as the contributions of non-governmental organizations in the great changes that facilitated the difficulties imposed on travelers. Modern day traveler has many options to choose from when planning a trip. Travel recommender systems, although in its infancy has established the value of their utility in planning trips. In the coming years will be an important tool to assist in travel planning is essential. Available on the market that provides tour guides or customer choice to eliminate the stigma associated with systems product recommendation. Austria is one of the few countries that have introduced advisory to travel, and I found a response from users. Recommendation of the Travel Plan is in many aspects such as the type of information specific destination on the square, and specific recommendations for the season, etc. All of this must be presented to the user in a friendly way so that customer he or she can enter the options for the system, which in turn will propose a plan to travel longer recommended. These systems use artificial intelligence and the fall in the category of expert systems.

GIS

Use maps dating back centuries. The man was using maps to guide and determine locations. With advances in technology and computer graphics was scanning cards and use them to provide accurate information in a timely manner to users. It was a combination of databases with computer graphics in the field of geographic information systems.

It is the use of geographic information systems to visualize and analyze spatial data related databases. The relationship between data and spatial databases is the driving force behind the work of the SIG. The cards can be extracted from the database and may refer to the map data. When the database is updated, it is also associated with the card is updated. GIS database and includes a wide range of information, including geographic, social, political, environmental and demographic. GIS technology is a computerized data collection, storage and analysis tool collects information on progress easy to understand maps. And you can use the complex GIS analysis and visual results, maps, diagrams and graphics functions, or that policymakers visually see the issues before it, and then determine the best course of action.

GIS has found many applications in the field of tourism, especially in tourist destinations mapping, hotels, etc. The user can define the final destination, and even browse the hotel room, he or she intends to stay.

conclusion

In general it can be said that information technology has left an indelible mark on the scope of travel and tourism. In the coming years, areas such as recommendation systems and geographic information systems and space tourism, etc gain popularity and help give a new dimension to the travel and tourism industry is traveling. Kerala Tourism, which established its presence in the global market and the bank in these requests for increases to growth in wages. He was given the international market that develops a shot in the arm with the introduction of information technology and will continue to keep winning.

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